FAQs

Where is your store located?
Our store is located at 185 Lisburn Lane, Clubmoor, Liverpool, L13 9AQ, United Kingdom. 

Do you accept exchanges?
No, we do not offer exchanges. If your item is damaged, defective, or incorrect, please contact support@slyvo.store for help.

What is Slyvo’s return policy?
For full details about returning your order, please visit the Return & Refund Policy section on our website. It explains everything you need to know about return eligibility, timeframes and refunds.

Will I receive a confirmation email after placing my order?
Yes. Once your order has been placed successfully, you will automatically receive a confirmation email acknowledging your purchase. This email will include your order details for reference.

Where can I read your policies?
Links to our Shipping, Returns & Refunds, and Privacy Policies are available in the footer of every page.

Do you have a physical store?
No, Slyvo is an online only store.

How do I start a return?
If you’d like to request a return, simply contact us at support@slyvo.store. Our team will guide you through the process and provide the necessary instructions.

Are there any product exclusions or restrictions?
Some products may be marked as final sale, meaning they cannot be returned or exchanged. Please check the product description carefully before completing your purchase.

Contact Us
For any questions or support, our customer service team is here to help.

Email: support@slyvo.store
Phone: +44 7949 338056
Address: 185 Lisburn Lane, Clubmoor, Liverpool, L13 9AQ, United Kingdom